What is the cancellation/refund policy?

Cancellation and refund policy

If you would like to cancel your conference order [registration and accommodation bookings] please let us know as soon as you can. We will be able to refund the bulk of your booking within the parameters below:

  • More than 2 weeks before the start date (by end of 02 March 2019): 100%;
  • 1-2 weeks before the start date (by end of 09 March 2019): 50%;
  • Less than 1 week before the start date (from 10 March 2019) : 0%.

Please note that refunds will take up to two weeks to process; and that there is a GBP20 non-refundable deposit on all bookings.